Debt doesn’t always start with someone wanting to borrow money. Sometimes it starts with wanting something—and being shown a monthly payment that feels affordable. The real cost can disappear behind the payment. Learn more inside.
What Happened to the Promise of Streaming?
Streaming was supposed to make entertainment simpler: one reasonable subscription, on-demand access, and no commercial interruptions. Instead, content became fragmented across multiple services, advertisements returned, and customers began paying extra to remove them. This essay explores what happened to the promise of streaming—and what it teaches us about optimizing individual business metrics while losing sight of the customer and the system as a whole. Learn more inside.
Did We Optimize the Metric or the System?
When regulatory compliance and corporate KPIs hinge on a single proxy metric, teams don’t build resilient products—they hyper-optimize for the test cycle. From cylinder deactivation schemes that destroy engines at 45,000 miles to software sprint velocity targets that invite technical debt, Goodhart’s Law reveals a universal trap: when a measure becomes a target, it ceases to be a good measure. Discover why narrow metric-chasing breaks complex systems, and how leadership can shift focus back to real-world performance. Learn more inside.